Voice authentication and recognition for Call Centers with Dynamics 365 (Internship/ Diploma Thesis)
In this role
In this project, the goal is to
- Analyze the current identification process of Call Centers.
- Identify the right Speech Recognition technologies to use for the project (stack, compatibility, complexity, reliability, cost, ...).
- Design an end to end process implementing this AI to meet the specifications of the Call Center process.
- Identify the protocols of CTI telephony systems.
- Create a functional prototype based on these three technical constraints: AI, CTI and Dynamics 365
- Work with a team
- Better understand the different phases of a project
What we offer
Join our team as intern and you will find a young, dynamic and culturally diverse working environment.
About your profile
Knowledge / Skills required
- Required: Software engineering and programming skills
- Good bases on AI and Speech module
- Good communications skills
- Interest in business processes
- On-the-job training will be provided by our experts.
Sie möchten Ihre Ausbildung, Ihre grenzenlose Wissbegierde und Ihr unkonventionelles Denken einbringen.
Mit einer mehr als 50-jährigen Geschichte und über 1300 Spezialisten bieten wir ein einmaliges Spektrum an Erfahrungen, Fähigkeiten und technischen Innovationen.
Deine Initiative ist deine Chance! Wir suchen ständig neue Talente. Entdecken Sie hier unsere neusten Jobangebote!