Information technology is key to remaining competitive. To provide great customer service advisers need rapid access to important information and data on customers and their account (KYC). With the continued trend to process automation, and the transition from paper to purely electronic processing, IT challenges are becoming ever more complex. Plus, there is increasing pressure on costs, and companies must continuously juggle conflicting priorities. ELCA has tried-and-tested applications that address these crucial questions. From business analysis to implementation and maintenance, ELCA’s high-quality services and solutions help banks become more efficient and more competitive. ELCA’s market-proven products include vertical solutions that address the entire range of challenges in the banking and financial sector.
From our portfolio
A successful big data project requires dedicated competencies, infrastructure and an appropriate approach. In order to facilitate first steps, reduce up-front and overall investments and save time, ELCA has a group of experts and a lab ready to use that are fully dedicated to financial institutions: the ELCA FinLab.
The ELCARD multi-factor authentication solution has been designed to meet the challenges of modern computing, supporting a large number of use cases and providing an optimised user experience while protecting enterprise resources at a reduced cost. ELCARD can manage the authorization of financial transactions for Intranet and Internet portals via a Smartphone.
ELCA eDossier allows all documents and correspondence from and to customers to be managed. As documents are fully managed in an electronic file, which is made available centrally for employees, availability of information is better and this, in turn makes the day-to-day work of advising customers easier. With the implementation of a solution of this kind, document processes have become much more efficient and customer requests are processed quickly and to a high quality.
Backbase designs and implements Rich Internet Applications (RIA) solutions (Rich Dashboard, Rich Forms & Calculators, Rich Product Finder, Co-browse &Chat) to Global 2000 companies that want to improve their online channels to maximize customer experience, retention and conversion in the area of Self-service and E-commerce. Backbase (founded in 2003) is a pioneer and leader in the emerging commercial RIA industry and we provide our customers with world class RIA solutions. It's why customers made us the world's leading provider of Ajax-based RIA software and services. Companies of every size trust Backbase to power rich self-service en rich e-commerce applications serving millions of users around the world.Visit the website
Finnova is the most innovative, modular total banking solution around today for full-service and private banks. It offers convincing functionality, the lowest cost-income ratio relative to the industry as a whole, and advantageous TCO (Total Cost of Ownership). Finnova has been a joint development effort by banking and software specialists, and meets the advanced needs of today’s financial institutions. Newly conceived and implemented from the ground up, this integrated product successfully scales down the issue of interfaces. Finnova is based on progressive technologies and established standards – thus making it a recognised standard in its own right.Visit the website
Retraites Populaires, a pension and life insurance company based in Western Switzerland, has already been using the iPension platform for over ten years and uses it, for example, for all the administration pertaining to the Swiss Federal Law on Occupational Retirement (BVG) for the pension fund of the Canton of Vaud – the “Caisse de Pension de l’État de Vaud” (CPEV):
- Public mandate for four pension funds, e.g. the Canton of Vaud
- Private mandate for two customers – Forces Vives (life assurance) and Profelia (pension provider)
- Pension solutions as the insurer for the management of private and occupational pensionsVisit the website
SIX Paynet operates the largest sector-independent Swiss network for the transmission of VAT-conforming electronic bills. With innovative solutions and services relating to electronic billing, SIX Paynet guarantees efficient and inexpensive bill processing for both senders and recipients. SIX Paynet launched its "e-bill" service in 2004 together with the Swiss banks and large billers. SIX Paynet operates the LSV+ and BDD direct debit procedures as well as the SEPA Direct Debit Service on behalf of the Swiss banks.Visit the website