Customer Insights 

One of the key challenges of organizations is bringing together the different sources of data about their customers into a comprehensive customer, citizen or patient 360-degree profile. We help you with Microsoft Dynamics 365 Customer Insights.

A lot of data is available in different systems, but bringing it together to get a full picture of a person, was always a challenge. Using Microsoft Dynamics 365 Customer Insights, our experts show you how to get deeper insights into the interactions of your customers and stakeholders to create a more optimal way of communication.

Andreas Schaub
CRM Expert

Microsoft Dynamics 365 Customer Insights is an advanced customer analytics SaaS (Software as a Service) offering by Microsoft. It enables organizations to unify and understand the B2C and B2C customer data, providing the insights to deliver personalized customer experiences. Organizations realize the full potential of their customer data quickly and in an agile manner, with a self-service solution that leverages transactional, operational and experience data from Microsoft applications and any 3rd party application sources.

Dynamics 365 Customer Insights supports the creation of a unified customer profile and lets organizations maintain full control over the customer while optimizing communication and orchestrating outreach optimally.

Contact us to get more information on Customer Insights or our Discovery packages.

image_Customer Insights.png
image_Customer Insights.png
Contact: Andreas Schaub

By continuing to browse this site, you accept the use of cookies or similar technologies whose purpose is to produce statistics on visits to our site (tests and measurement of visitor numbers, visit frequency, page views and performance) and to offer you content and promotions which will be of interest to you.

Our cookie policy has been updated. Please feel free to manage your preferences.


Manage your cookie preferences

Update your cookie preferences

Find out about the type of cookies stored on your device, accept or block them for the entire site, all services or on a service-by-service basis.

OK, accept all

Disable all

Visitor flow

These cookies provide us with insight into traffic sources and allow us to better understand our visitors anonymously.

(Google Analytics and CrazyEgg)


Sharing tool

Social media cookies allow content sharing on your preferred networks.



Visitor understanding

These cookies are used to track visitors across websites.

The intention is to enable us to offer more relevant, targeted content to existing contacts (ClickDimensions) and display ads that are relevant and engaging for users (Facebook Pixels).


For more information about these cookies and our cookie policy, click here