Your customers expect an intuitive and seamless experience. Broad demographics are now digitally literate and use online services and products on a daily basis. In our highly interconnected world, people care for digital transformation if it creates real personal value and benefits them.
With the ELCA Digital Agency you can rely on a 360° partnership for designing, building, orchestrating, and maintaining your digital solutions. By leveraging our market-leading expertise in user experience, branding, CRM, digital marketing, web, mobile and search engine marketing (SEO/SEA), you will deliver best-in-class experiences seamlessly across all your digital touchpoints to your clients.
Discover how to improve customer engagement with digital experience
Empowers consumers, employees and partners to request services, find information, register and resolve issues. Improve quality of service and customer satisfaction while optimizing your operational efficiency leveraging AI and machine learning capabilities. ELCA Digital Agency leverages Content Management capabilities (such as Drupal) but also custom development (React JS, Vue JS, Angular).
The Internet presence of an organization or brand contributes to the shaping of its image. Whatever your objective, awareness, commitment, trade, or service, ELCA Digital Agency helps you to achieve this for clients, prospective clients, partners and employees. The ELCA Digital Agency is one of the most important Drupal integrators in Switzerland.
While digital transformation is enabling new consumer experiences, e-commerce is no longer a topic just for classic retailers. ELCA Digital Agency supports companies to build the right digital commerce platform in different business contexts: B2C, B2B2C, B2B and marketplace. Our expert team is experienced in designing and implementing Magento (Adobe Commerce) project as well as ElasticPath (headless ecommerce engine).
The way we access information and interact with things has changed and therefore being part of the digital life of your clients and employees is vital to your business. With mobile app, you give your clients and employees easy access to your services - anytime and anywhere. By leveraging cross-platform technology (flutter & react native) as native development, ELCA Digital Agency can support the most advanced Mobile project.
The user experience experts at ELCA have established a user-centric creative process that allows for a tailor-made methodical approach. Your solution will be optimized for a high user acceptance and outstanding usability – quantifiable with heuristics and KPIs.
ELCA Digital marketing experts will help you make the most out of cutting-edge digital marketing best practices by leveraging search engine marketing (SEO/SEA) and marketing campaigns. Our analytics experts can perform advanced monitoring of your digital presence (GA4, GTM, bigquery, datahub…).
Groupe E - energy optimization of the home at your fingertips
Developed by ELCA for Groupe E, this mobile application allows the user to assess and optimize the energy consumption of their home.
Abilis, a health platform with big ambitions
A comprehensive eHealth platform that connects the pharmacist and his patient through various services: e-health, Electronic Patient Records, e-shop, and more.
ELCA supports Allianz Suisse tied agent channel with a dedicated Mobile Solution
A real-time lead nurturing solution
Retraites Populaires launches a modern, web and mobile customer portal
No more paper, envelopes or filing piles for Retraites Populaires customers. Now, Retraites Populaires is able to provide a transparent and flexible customer relationship – thanks to ELCA Digital Agency, who developed the solution on top of the iPension solution offered by NEOSIS – an ELCA Company.
ELCA & Valuu: a Digital innovation success story
ELCA & Valuu : a Digital innovation success story
Valuu is a quick, easy and transparent way for users to compare mortgage and private credit offers from various lenders and so get the best price via an online search.
B2C portals: Which approach for their (r)evolution?
For companies and brands, the COVID crisis has accelerated the digital transition. In particular, customer portals have started a transformation to maximize the range of services and products offered. The most sensitive or complex services, which were once the prerogative of direct customer relations, must now be fully actionable on digital channels.