Customer Experience with Speech Recognition (Internship)
In this role
You will have to research and propose voice interaction technologies that fit close to real life conditions. You will design and implement a Cloud-based solution that covers following use cases:
- Starting a customer complaint process using voice
- Recollecting information from the customer
- Notification to human advisor in defined situations
- Voice interaction between the advisor and the system
- Creation of the corresponding activities in a CRM (Customer Relationship Management) system
A demonstrable Proof of Concept is expected
What we offer
Internship in Lausanne or Zurich. Join our team as intern and you will find a young, dynamic and culturally diverse working environment.
About your profile
- Self-organized and autonomous with soft-skills to work in a team.
- Software engineering and programing,
- Interest in Big Data and Machine learning,
- On-the-job training will be provided by our experts.
You want to leverage your educational background, apply your infinite curiosity and your out-of-the-box thinking.
With 50+ year of history and over 1000 specialists, we offer a unique spectrum of experience, skills and technical innovations.
Your initiative is a chance ! We're constantly looking for talented individuals. Check our latest job opportunities !