This opportunity is based in Lausanne

Product Manager- TixNgo

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We are looking for a new Product Manager to strengthen the team of Product Managers that drives the evolution of our Solutions to meet the challenges of a fast-changing market.

You will be a key driver for one of our Product and will report to the Senior Product Manager.

This is a new position, to be based in Lausanne, Switzerland.

In this role

You will:

  • Hold and grow the product vision
  • Define and maintain the roadmap for your product, in line with the overall product and company strategy
  • Gather market requirements by working with our geo leads, sales team, key account managers and customers
  • Interact with major customers on key projects together with the Onboarding team to align the project delivery plan in line with the product roadmap, and provide functional expertise that maximizes the value our product brings to our customer
  • Develop a deep understanding of ticketing/events business processes and of your product
  • Define product features together with our team of Product Owners and Analysts, and validate that features meet customer and market expectations
  • Be the advocate of customer centricity with the Engineering team: ensure that customer needs are understood
  • Drive the adoption of features: write release notes, contribute to product documentation, lead actions to ensure successful adoption of features when required with our customer support team
  • Support pre-sales activities, through the creation of sales collateral and assistance in functional analyses
  • Measure product usage and feature adoptions
  • Collaborate with other product managers to share knowledge and deliver broader features

 

What we offer

  • Get the opportunity to expand your knowledge and experience by working on a broad range of exciting projects, products, customers and technologies
  • A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team
  • Attractive prospects for career path & Personal development through training and coaching
  • The chance to make a difference in peoples’ life by building innovative solutions
  • Various internal coding events (Hackathon, Brownbags), see our technical blog
  • Monthly After-Works organized per locations
  • Good work-life balance (2 days per week from home)
  • Attractive pension fund with 3 types of employees’ contributions
  • Premium and worldwide coverage with Zurich insurance fully supported by the company
  • 1/2 SBB fare abonnement
  • Mobile and internet discount program

About your profile

  • Masters’ degree in Computer Science or a related field, or similar experience
  • 5+ years of experience as Product Manager, Product Owner or similar roles, preferably in a SaaS company, in particular for a B2B product
  • Strong analytical skills
  • Great communication skills: you’ll need to effectively communicate your vision both internally and externally
  • Experience working in an Agile cross-functional team as product owner (Scrum, SAFe)
  • Comfortable interacting with engineers and technical analysts: we are a technology company at heart and most of our product team has an engineering background
  • Able to cope with high-pressure situations
  • Fluent in English (spoken and written)

If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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