This opportunity is based in Lausanne

Product UX Designer

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SecuTix is a Swiss company delivering a SaaS cloud-based, white label Ticketing Engagement Platform that helps cultural, entertainment and sports organizations increase ticket sales and engage directly with their audiences.

We are serving more than 150 customer sites with a customer centric attitude and startup mindset. SecuTix is headquartered in Lausanne, Switzerland. We have development centers in Ho Chi Minh City, Vietnam and in Granada, Spain, and have sales offices located in Paris, London, Madrid, Munich and Miami.

SecuTix 360° is the ticketing solution of several of the greatest sports tournaments and is also used by leading museums, sport clubs, live entertainment customers, festivals, and cities all over Europe. Among our flagship projects are the Opéra National de Paris, UEFA, the Centre Pompidou, the Stade de France and more. On top of its enterprise solution SecuTix 360°, we propose a self-service-oriented ticketing-as-a-service platform, Oxynade by SecuTix focused on ease-of-use and rapid onboarding for small to medium organizations and marketplace. SecuTix also launched TIXnGO, a new digital platform to secure mobile ticketing.

We provide a collaborative and stimulating company culture, fast career path, autonomy and responsibilities, learning on the job with excellent peer support, friendly international working environment with frequent interactions with colleagues around the world.

SecuTix is a company of the ELCA Group, based in Lausanne, Switzerland.

Visit us @ www.secutix.com / www.tixngo.io / www.oxynade.com

In this role

We are looking for a new Product UX Designer to join the Product team. As a UX designer you will drive the evolution of one of our Solutions to meet the challenges of a fast-changing market. You will be responsible for the user experience and design aspects of one of our Product. You will report to the Head of Product and work in close relationship with Business Owners and the Engineering team to build products that are delightful to use.

You will have the opportunity to work on solutions that are reaching ticket buyers and ticketing managers across Europe and beyond, in a fast-pace, growth environment.

This is a new position, to be based in Lausanne.

 

Missions and Responsibilities

  • Design the user experience for the web platforms of one of our ticketing solutions, optimizing usability for end users
  • Maintain and update the UX and design guidelines and ensure that it is applied consistently
  • Provide the required deliverable to the development team to develop new features: interactive mockups, designs usable by the development team
  • Collaborate with product managers and product owners to understand the end customer needs and propose creative solution to address the end-user needs
  • Participate in product feedback sessions and user groups to gather feedback and optimize the product
  • Collaborate with other product designers across our portfolio to provide feedback and share knowledge

What we offer

  • A stimulating and professional working environment in a dynamic team with extensive expertise
  • Exciting projects using the latest technologies
  • Flat organisational hierarchies and cross-functional teamwork
  • Close contact with customers in a creative industry
  • A supportive culture with excellent opportunities for professional and personal training and development

About your profile

  • 3+ years of experience designing digital products (mobile and web) for B2C and B2B
  • Wireframing, high-fidelity and interactive prototyping skills
  • Proficiency with Axure and InVision (or similar tools)
  • Good knowledge of web and mobile design patterns including responsive and mobile first design
  • Ability to work and produce deliverables within required timeframe with limited input with a pragmatic mindset
  • Experience conducting user research
  • Experience working with Agile development team
  • Great communication skills and ability to manage your own time efficiently
  • Collaborative mindset
  • Fluent in English (spoken and written): this is our working language.

If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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