This opportunity is based in Munich

Project Manager

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    In this role

    Missions and responsibilities

    You will join a pan-European onboarding team whose mission is to deploy and configure our ticketing and CRM solution, to support our customers in change management and to foster the adoption of our solution.

      What we offer

      Main activities:

      • Plan and coordinate the deployment of our solution according to standard process and tools, monitor all activities
      • Ensure that projects are delivered on-time, within scope and within budget
      • Coordinate internal resources and third parties/partners for the flawless execution of projects
      • Organize and lead business and technical workshops
      • Organize and lead steering committees
      • Train customers to use our solution
      • Report and escalate to management as needed
      • Perform risk management to minimize project risks, propose and implement appropriate remedial actions when required
      • Involvement in presales activities for DACH

      About your profile

      You will need to show:

      • Interpersonal and leadership skills
      • Excellent client-facing and internal communication skills
      • Excellent written and verbal communication skills
      • Solid organizational skills including attention to detail and multi-tasking skills
      • Agility, a strong sense of commitment and the discipline to focus
      • An ability to work well under pressure
      • Advanced IT skills (hardware, development & API)
      • Languages: German (fluent) and English (intermediate)

      Work experience

      • At least between 5 and 10 years’ experience as Project Manager in an IT service company
      • Familiar with ticketing and/or CRM systems or experience in operating a ticketing system for a live entertainment/leisure organization
      • The position is based in Munich

      If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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