This opportunity is based in South Florida

Project Manager

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FOR OUR LOCATION SOUTH FLORIDA we are looking for talented people

In this role

You will join an onboarding team whose mission is to deploy and configure our ticketing and CRM solution, to support our customers in change management and to foster the adoption of our solution.

 

Main activities:

  • Plan and coordinate the deployment of our solution according to standard process and tools, monitor all activities
  • Ensure that projects are delivered on-time, within scope, quality and budget
  • Coordinate internal resources and third parties/partners for the flawless execution of projects
  • Organize and lead business and technical workshops
  • Organize and lead steering committees
  • Train customers to use our solution
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks, propose and implement appropriate remedial actions when required 
  • Involvement in presales activities (demonstration, functional requirements analysis, …) 

What we offer

  • A stimulating and professional working environment in a dynamic team with extensive expertise
  • Exciting projects and challenging problems to solve using the latest technologies.
  • Flat organizational hierarchies and cross-functional teamwork
  • A supportive culture with excellent opportunities for professional and personal development

About your profile

You will need to show:

  • Interpersonal and leadership skills
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Agility, a strong sense of commitment and the discipline to focus
  • An ability to work well under pressure
  • Advanced IT skills (hardware, development & API)  
  • PMP certification or similar
  • Languages: English (Fluent) – Spanish is an additional asset
  • 5+ years of experience as Project Manager in an IT service company
  • Familiar with SaaS solution or experience in operating a ticketing system for a live entertainment/leisure organization 

If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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