This opportunity is based in Geneva, Ho Chi Minh City, Lausanne and Paris

SaaS Services & Operations Division Manager (Local contract of 2 years for Ho-Chi-Minh / Vietnam)


Are you looking for a new professional challenge? Do you want to discover a new country and spend at least 2 years in Vietnam? This position could be for you ...


SSO is the division of ELCA Vietnam that handles the internal technical infrastructure (ITS Group), the Cloud Engineering (CE Group), the Managed Services (MS Group) and the Continuous Integration and DevOps Expertise (CI Group).



In this role

SSO Division Manager is responsible and accountable for the smooth running of all ELCA Vietnam technical infrastructure and where requested the customer’s system environments such as the complete software factory cycle: production, integration, validation… environments. Supervise the implementation, maintenance and monitoring of infrastructure


SSO Division Manager define, implement and institutionalize CMMI best practices for services at ELCA Vietnam to achieve SLA requirements and in particular to support the global 24/7 production monitoring services as needed and requested by ELCA Group SSO


He's responsible for operational and investment budget planning and controlling within ELCA Vietnam


He's responsible to build teams with appropriate skills according to the growth and activities required, do the people management


He reports regularly the status to SSO Head of Business Line in ELCA CH and General Director in VN and handle escalations from respective groups


He does other tasks as needed to improve the way of work at ELCA

What we offer

Established in Vietnam since 1998 we guarantee:

  • professional working environment with young and motivated teams
  • projects using Agile methodologies
  • CMMI ML 3 since 2007
  • extensive coaching and training
  • flat hierarchies and cross-divisional collaboration
  • comfortable workplace and travel opportunities

About your profile

  • University degree in Computer Science or equivalent.
  • At least 12 years of relevant experience in managing a team and delivery of IT project
  • Strong capability to handle priorities
  • Ability to work comfortably in a fast changing environment on interesting technical challenges
  • Proven handson DevOps engineering experience
  • Good knowledge of Windows, VMware, HyperV and Linux OS
  • Good knowledge in AWS system operations
  • Having ITIL/CMMI Services experience is a plus
  • Strong leadership
  • Very strong technical, analytical and problemsolving skills
  • Excellent people management and coaching skills
  • Excellent communication skills
  • Confidence in understanding web cloud technologies
  • Service oriented mindset
  • Fluent in English (both written and spoken);

If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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