This opportunity is based in Lausanne

Support Engineer


ELCA Cloud Services is a subsidiary of ELCA group focused on cloud technology and managed services projects. ECS is growing more than 30% per year. For our locations in Lausanne we are looking for a Support Engineer.

We offer a great opportunity in a fast-growing company in a trendy market!

In this role

In Elca Cloud Services, your main goal will be to ensure service continuity for our customers.

You are looking for someone with technical support skills, motivated to learn on a mixed environment (workstation and servers)

The support team manages highly critical systems around the globe, more than 5’000 servers and containers. You will have the opportunity to work on various challenges covering a large technology spectrum (from os layer, network, databases, applications, …) on different on-premise and cloud platforms.

What we offer

  • A pleasant working environment in a motivated team with solid expertise
  • A broad field of technology, from standard applications to micro-services on public clouds
  • An amazing work diversity ranging from small projects to wide programs
  • Intensive collaboration with ELCA engineers, experts and managers as well as directly with customers from various business areas

About your profile

About your profile

  • You have an existing experience as a support engineer (workstation or servers)
  • Organized, dynamic, writing and communication skills.
  • Education in IT (CFC / HES level or equivalent)

Your experience covers some or all of the following:

  • Be the first entry of our support
  • Handle incidents according to their priority
  • Use monitoring tools to monitor the status of the infrastructure
  • Linux and Windows operating system
  • Networks (firewalling, routing, switching)
  • Experience in the cloud technologies (AWS, Azure, GCP) would be greatly appreciated

You have an excellent command of spoken and written French and English.

This position will be located in Lausanne and will require to visit our customers onsite in Romandie.

If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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