UX designer’s experience at ELCA

Ursina, User Experience Designer at ELCA Zurich, is fascinated by the variety of projects and the company's communication culture.

24.07.2018
UX

Ursina, how did you hear about ELCA?

I attached my contact details (if an electronic board: I posted my contact details on the  World Usability Day job board and ELCA contacted me. Up to that point I only knew about ELCA from hearsay – but while browsing the website I discovered they had their own UX team and saw they’d done numerous exciting projects.
 

What is your role at ELCA?

I’m a User Experience Designer. My goal is to develop customer solutions that are easy to understand and use – ideally, they inspire, too. My tasks are really diverse: from analysing a problem to sketching and designing new solutions to accompanying an implementation; everything is included. Up until now I have been involved in projects in the fields of transport and logistics, financial services, public administration and telecommunications.

What fascinates you about working as a UX designer?

I must permanently put myself into the position of users and must be able to respond to different requirements. Thanks to the varied range of projects I can always take different approaches and I learn a lot. I also have the opportunity to give free rein to my creativity.
 

What do you particularly like about ELCA?

I was pleasantly surprised by the open and uncomplicated way in which employees interact with each other – especially regarding a somewhat newer discipline such as UX, which is otherwise rather neglected in a classic IT environment. I hadn’t expected such an open-minded and communicative culture from an IT company.