Cette opportunité est basée à Ghent

Project Manager (Belgium - Ghent)

Appliquer

In this role

You will join an onboarding team whose mission is to deploy and configure our Ticketing & Engagement solution, to support our customers in change management and to foster the adoption of our solution.

 

Overall Responsibilities:

  • Plan and coordinate the deployment of our solution according to standard process and tools, monitor all activities
  • Ensure that projects are delivered on-time, within scope, quality and budget
  • Coordinate internal resources and third parties/partners for the flawless execution of projects
  • Organize and lead business and technical workshops
  • Organize and lead steering committees
  • Train customers to use our solution
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks, propose and implement appropriate remedial actions when required

Business Development/Growth Support:

  • Support sales team for the development of all proposals
  • Participate in the review of proposals to ensure that the proposals are of highest quality, achievable and competitive

 

Ce que nous proposons

  • A stimulating and professional working environment in a dynamic team with extensive expertise
  • Exciting projects using the latest technologies
  • Flat organisational hierarchies and cross-functional teamwork
  • Close contact with customers in a creative industry
  • A supportive culture with excellent opportunities for professional and personal training and development

About your profile

        You will need to show

  • Interpersonal and leadership skills
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Demonstrable skills and experience in mediation, negotiation, presentation and conflict resolution
  • Agility, a strong sense of commitment and the discipline to focus
  • An ability to work well under pressure
  • Willingness to travel
  • PMP certification or similar
  • Languages: Dutch (fluent) - English (fluent) - French (a plus)
  • The position is based in Gent.


        Work experience

  • 7+ years relevant experience
  • 5+ years of experience in managing delivery of IT services
  • Experience in operating or deploying a ticketing system for a sport or a live entertainment/leisure organization

    Interpersonal skills
     
  • Comfortable with ambiguity in a fluid organization
  • A natural skill to engage with people at a deep level. Whether observing or interviewing customers or working with fellow team members and clients.
  • Works collaboratively and curiously
  • Takes ownership and responsibility for their work
  • Responds professionally to feedback and able to admit mistakes quickly
  • A self-starter who identifies opportunities and potential problems – addressing them effectively and efficiently
  • Professional, flexible, and able to succeed in a rapidly changing environment
  • Able to communicate in a clear, consistent, and transparent manner
  • Passionate and enthusiastic about excellence and attention to details
  • Seeks out opportunities for self-development and continuing education
  • Develops and maintains open honest and trusting relationships.

If you are INTERESTED in applying for this position, please send us your complete application (CV, cover letter, letter of reference, diplomas and certificates).

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