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IIM Change Management
Manage digital change with expert guidance, ensuring stakeholder engagement, effective implementation, and sustainable results
Change management encompasses all steps that are carried out when changing organizations, IT systems, strategies, values and behaviors in companies in order to ensure successful project implementation.
Change cannot be stopped, but it can be successfully managed. And this is exactly what change management is all about: together with our customers, we adapt structures, processes, systems and much more to new, changing conditions in DMS/ECM/IIM projects. But only if the adaptation is carried out with the help of a proven change management process will the people affected by the change not feel excluded. Only then will managers, employees and shareholders perceive the change as a success for themselves and a benefit for the entire organization and support a successful project implementation.
Why is accompanying change management important in a DMS/ECM/IIM project?
- Acceptance and support
Change can be met with resistance, be it due to uncertainty or fear of the unknown. A targeted change management strategy can address these concerns and promote acceptance and support for the changes.
- Effective implementation
Change management provides a structured framework and methods to successfully plan, implement and control change. This helps to ensure that the changes are implemented effectively and that the desired project results are achieved.
- Long-term sustainability
An effective change management strategy also takes sustainability into account. It helps to ensure that the changes are anchored in the organization and culture in the long term and have a lasting positive impact on the performance and competitiveness of the organization.
Our change management consultants know the challenges and stumbling blocks that lurk in the change processes of a DMS/ECM/IIM project. This is why we choose an integrated approach to combine the technological aspects with the human aspects within the project. Close co-operation between the technical project team and the change management team enables the successful implementation of the project.
Our change experts use ELCA's best practice guidelines, frameworks and methods that have been developed from extensive experience from numerous implementations. Highlights include:
- A user-centric change management framework that prioritizes stakeholder involvement throughout the process
- Tools for identifying and analyzing stakeholders that enable targeted engagement strategies
- A benefits identification technique that establishes a clear link between the change initiative and the organization’s objectives
- Organizational impact assessment and gap analysis tools to help change agents capture and manage business changes during implementation
- Expert advice on communication strategies and tools to assess training needs
- At the same time, we anticipate the customer's commitment to key tasks, such as:
- Identifying the reasons and drivers for the transition to the new way of working in order to develop convincing arguments in favor of change
- Establishment of a clear change management structure with clearly defined objectives that are understood and supported by all those involved
- Establish a comprehensive change management strategy and plan that covers stakeholder communication, training management and other critical aspects
Markus Boos
Lead Manager
Introducing Markus Boos, our Lead Manager for Mosaic IIM Solutions