Mosaic eCase is a case management solution based on tasks, inboxes and a state machine to process your information. Thanks to the low-threshold entry via process definition by the business users, there is no need for time-consuming specification phases.
Just define the team inboxes and the basic process to start. With time, the super user can evolve the processes by defining the task list per case template.
Mosaic eCase is a sister product of Mosaic eDossier and both can be used independently or fully integrated within one single application.
Solution Overview
TEAM-INBOX
Cases can be transferred from the team inbox for processing.
TASKS
Flexible to-do list according to case type or manually added ad hoc. Standard functions such as assignment, deadline, notification, reminder, comment, deputy, etc.
INTEGRATION
Fully integrated with eDossier Mosaic. Can be integrated with other systems. Open interfaces. Connection to input management and archive systems.
DASHBOARD
Constant ability to provide up-to-date information on all tasks in the team and on their processing status.


