Engage with your
customers
How to further develop your customer engagement on all your channels in a secure, modern and innovative way.
Customers expect a democratized, personalized, unique and seamless experience with no barriers between channels. Companies must fulfill this expectation to survive a digital transformation.
ELCA is your 360° partner for building digital touchpoints. ELCA uniquely combines expertise on CRM, web, mobile and user experience. ELCA’s solutions respond to constantly changing customer demands and also address your security and business criticality concerns.
Discover how ELCA can help you to engage with your customers
Omnichannel case Management
A cutting-edge case management solution that improves customer interaction processes and supports your digital transformation. It’s how to address today’s business criticality, security and data protection requirements.
Sales and marketing automation
Expand your business with our CRM solutions for Sales and Marketing Automation. Build company-wide knowledge of your customers and leverage this data to define your sales strategy and automate personalized marketing activities over multiple channels.
Customer touch point
Choose the right partner to guide you through the multiple challenges of creating effective digital touchpoints with your customers – from a unique user experience design through channels such as corporate website, customer portals and mobile applications, ELCA makes it work.
Discover our mobile apps solution
Discover our eCommerce solution