Engage with your
customers

How to further develop your customer engagement on all your channels in a secure, modern and innovative way.

Customers expect a democratized, personalized, unique and seamless experience with no barriers between channels. Companies must fulfill this expectation to survive a digital transformation.

About ELCA

ELCA is your 360° partner for building digital touchpoints. ELCA uniquely combines expertise on CRM, web, mobile and user experience. ELCA’s solutions respond to constantly changing customer demands and also address your security and business criticality concerns.

ELCA Industry Solution

Discover how ELCA can help you to engage with your customers

Omnichannel case Management

A cutting-edge case management solution that improves customer interaction processes and supports your digital transformation. It’s how to address today’s business criticality, security and data protection requirements.

Discover our omnichannel case management solution

Discover our omnichannel architecture solution

Sales and marketing automation

Expand your business with our CRM solutions for Sales and Marketing Automation. Build company-wide knowledge of your customers and leverage this data to define your sales strategy and automate personalized marketing activities over multiple channels.

Discover our sales and marketing automation solution

Customer touch point

Choose the right partner to guide you through the multiple challenges of creating effective digital touchpoints with your customers – from a unique user experience design through channels such as corporate website, customer portals and mobile applications, ELCA makes it work.

Discover our mobile apps solution

Discover our UX solution

Discover our eCommerce solution

Discover our web portals solution

Discover our chatbot & virtual agent solution

By continuing to browse this site, you accept the use of cookies or similar technologies whose purpose is to produce statistics on visits to our site (tests and measurement of visitor numbers, visit frequency, page views and performance) and to offer you content and promotions which will be of interest to you.

Our cookie policy has been updated. Feel free to manage your preferences.

close
save

Manage your cookie preferences

Update your cookie preferences

Find out about the type of cookies stored on your device, accept or block them for the entire site, all services or on a service-by-service basis.

OK, accept all

Visitor understanding

These cookies are used to track visitors across websites.

The intention is to enable us to offer more relevant, targeted content to existing contacts (ClickDimensions) and display ads that are relevant and engaging for users (Facebook Pixels).

 

New

Sharing tool

Social media cookies allow content sharing on your preferred networks.

(ShareThis)

New

Visitor flow

These cookies provide us with insight into traffic sources and allow us to better understand our visitors anonymously.

(Google Analytics and CrazyEggs)

New
For more information about these cookies and our cookie policy, click here