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HomeBusiness SolutionsMicrosoft Business ApplicationsDiscover our offers for Microsoft Dynamics 365 CRM

Discover our offers for Microsoft Dynamics 365 CRM

Digitalize your sales, marketing and customer service processes

We offer a range of services designed to help you get started with Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, and Power Apps. Our team of experts will work closely with you to understand your unique business needs and streamline your marketing, sales and customer service processes.

Discover Microsoft Dynamics 365


Achieve your marketing goals with Dynamics 365 Marketing

In the fast-paced digital world, having a reliable and efficient marketing process is crucial for businesses. With Microsoft Dynamics 365 Marketing, you can digitize your marketing and create personalized customer journeys based on valuable customer insights and segmentation. Dynamics 365 Marketing allows you to easily manage contacts, create compelling marketing campaigns, and track results, all in one platform. Dynamics 365 Marketing also seamlessly integrates with other modules in the Microsoft Dynamics 365 suite, allowing businesses to connect their marketing efforts with sales, customer service, and other key functions to deliver a unified customer experience.

At ELCA, we specialize in digitalizing marketing processes using Dynamics 365 Marketing's advanced capabilities. We help businesses enhance their marketing campaigns, generate more leads, and optimize customer engagement.


Empower your sales team and drive growth with Dynamics 365 Sales

Microsoft Dynamics 365 Sales enables businesses to leverage a 360-degree view of their existing and prospective customer portfolio. With Dynamics 365 Sales, you can efficiently manage your sales pipeline and provide valuable insights to the sales team to articulate the best offers to your customers. Dynamics 365 Sales also facilitates communication between sales teams and customers with its native integration with Microsoft Teams.

  • Discover how Hamilton Bonaduz leveraged its standard central Customer Engagement platform.
  • Discover how Livewell by Zurich implemented Dynamics 365 to enhance its customer experience through a single unified customer view.

As an expert in Dynamics 365 Sales implementation, ELCA can help your business unlock the full potential of this powerful sales management solution. Contact us today to learn how we can help you drive growth with Dynamics 365 Sales.


Improve customer satisfaction with Microsoft Dynamics 365 Customer Service and Field Service

Put your customers at the center of your service orchestration. Improve their experience with faster case management (Customer Service) and optimized on-site service (Field Service). Seamless integration of Dynamics 365 Customer Service with your sales or marketing applications enables easier recognition of your customers, leading to increased satisfaction and loyalty. By managing your team's availability, capabilities, and skills in relation to your installed customer base, you can enhance the efficiency of your customer service and field service operations.

Let us help you optimize your customer service, increase satisfaction, and reduce costs with Dynamics 365 Customer Service tool.

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